At Arigort, we strive to provide the best possible service to our customers. We understand that sometimes things don’t go as planned, and you may need a refund. This refund policy outlines the circumstances under which refunds will be provided, the process for requesting a refund, and any conditions or limitations that apply.
This policy is designed to ensure that both our customers and our business are treated fairly. Please read it carefully to understand your rights and obligations. If you have any questions about our refund policy, please contact our support team at [email protected].
By using our services, you agree to comply with and be bound by this refund policy. If you do not agree with this policy, please do not use our services.
Refunds are available for new customers within the first 30 days of their initial subscription. If you are not satisfied with our service for any reason, you may request a full refund within this period. Refunds are not available after the initial 30-day period.
To be eligible for a refund, you must have used our services in accordance with our terms and conditions. Refunds will not be granted in cases where the service has been used in violation of our policies or for fraudulent activities.
We reserve the right to deny a refund request if we believe that there has been an abuse of our refund policy or if the request is made outside of the eligibility period.
Refunds are not available for subscription renewals. It is your responsibility to manage your subscription and cancel it if you do not wish to continue using our services. We will send you a reminder email before your subscription is set to renew.
If you do not cancel your subscription before the renewal date, you will be charged for the next subscription period. Once a renewal payment has been processed, it is non-refundable.
To avoid being charged for a renewal, please cancel your subscription at least one day before the renewal date. You can manage your subscription settings in your account dashboard.
To request a refund, please contact our support team at [email protected] with your account details and the reason for your refund request. Our team will review your request and respond within 5-7 business days.
Please provide as much information as possible to help us process your refund quickly. This may include your account email, order number, and details of your usage of our services.
If your refund request is approved, we will process the refund to your original payment method. Please note that it may take additional time for the refunded amount to appear in your account, depending on your bank or payment provider.
Partial refunds may be granted in certain circumstances at our discretion. For example, if you upgrade your subscription partway through a billing cycle, we may issue a partial refund for the unused portion of your original subscription.
To request a partial refund, please contact our support team with details of your request. We will review your case and determine if a partial refund is appropriate.
All partial refund decisions are final and are made at the sole discretion of Arigort. We strive to be fair and reasonable in all refund decisions.
Refunds are not available for services purchased at a promotional or discounted rate. These offers are provided at a lower cost with the understanding that they are non-refundable.
If you cancel a subscription that was purchased during a promotional period, you will not receive a refund for the discounted amount. Please review the terms of any promotional offers carefully before making a purchase.
We may offer credits or other compensation in place of a refund for promotional purchases, at our discretion.
If you initiate a chargeback with your bank or credit card company, we reserve the right to immediately suspend your account while we investigate the matter. Chargebacks are considered a breach of our terms and conditions.
We encourage you to contact us directly to resolve any billing issues before initiating a chargeback. Our support team is available to help address any concerns you may have.
If a chargeback is resolved in our favor, your account will be reactivated, and you may be liable for any fees or charges incurred during the chargeback process.
Certain services and products are non-refundable. This includes custom development work, consulting services, and any other services that are explicitly stated as non-refundable at the time of purchase.
We will clearly indicate any non-refundable services during the purchasing process. Please review this information carefully before making a purchase.
If you have any questions about whether a service is non-refundable, please contact our support team before making a purchase.